Setting up the Silent Beacon Application to Call 911 is one of the main questions we are asked and we want to make sure each step is written so you can fully understand how this will work. Setting the Silent Beacon App to 911 is best for people who have the Silent Beacon connected already. You should not ever “test” the 911 feature by calling them with a non-emergency. We advise creating a Contact with the number 411 to “test” then once the call is placed and working, go into your Contacts and delete this and create a 911 Contact.
*To add more than one contact, you’d need to subscribe to one of our premium plans.
Here is a video explaining the steps below that may also be helpful.
Navigate to the “Contacts” tab located on the main Manu in the top right area.
Click “Add a Contact” from the bottom of the Contacts Screen.
To add 911 or any number not in your phonebook click Manually add a Contact, to add the contact information of someone already in your phone’s contacts, click Import from Contacts.
If you manually enter a contact or 911, fill in the name, phone number, and email (if needed). If you choose Import from Contacts simply choose the appropriate number from your contacts.
To have your Silent Beacon call the number we just saved you simply hold down the contact and push it to the Emergency Calling area. This allows this Contact to be called, along with any other toggles you may have turned on.
You can also ensure that you have the number set to be called rather than texted/emailed by clicking on the contact and checking to see that you have “emergency calling” toggled on.
911 can not be emailed, sent notifications, or in most instances text messages.