Silent Beacon
Consumer Application Setup Guide
Version 10.7.2
Latest Changes
Beacon Setup now launched during initial App setup.
Last Updated
3/12/24
Table of Contents
Introduction
Important
By accessing or using Silent Beacon, LLC’s (“SBL”) mobile applications (“the Apps”), or other additional services and features to which you may subscribe for additional fees (the “Services”) owned or operated by SBL (also referred to as “We”, “Us”, or “the Company”) or Device, you are accepting and agreeing to be bound by the terms and conditions set forth within our Terms of Service, which may be modified by us in our sole discretion from time to time (the “Terms”)and you shall be bound by any modified Terms. Because our Apps, Services and Devices continue to evolve, we may change or discontinue all or any part of the Apps, Services and Devices, at any time and without notice, in our sole discretion.
Definitions
The Silent Beacon device is referred to as the Beacon
The Silent Beacon’s application is referred to as the App
The main Silent Beacon user is referred to as User, You or Your.
A person you choose to receive alerts inside the app is called a Contact
A second user of a separate App and Beacon is referred to as a Secondary User
A User’s mobile phone, Tablet, or other Bluetooth device the beacon is connected to is referred to as a Smartphone
The lighting system on the Device is referred to as a LED
App Download
The Silent Beacon Application is exclusively downloadable for iPhones and iPads through Apple’s iOS App Store as well as for Bluetooth-enabled Android phones and tablets at the Google Play Store.
Search & Download “Safety App for Silent Beacon“
Compatibility for Apple Devices
Any Bluetooth 5.0 enabled iPhone or iPad with cellular service and the latest operation system installed is compatible.
Compatibility for Android Devices
To check if the your device is compatible, simply search for the App on Google Play store. If the App appears, it will work on the user’s device.
App Updates
Make sure your app is updated to the latest version and that the Firmware on your Beacon has been updated to the latest version.
Splash Screen
V
App Version
10.
App Store Version
7.
Branch
2
Enhancement
Send alerts and call anyone instantly!
Register / Log In
Welcome Screen
- “Register” which allows the user to register a new account
- “Log In” to their existing account
Notifications
A prompt will appear asking the user to turn on “Push Notifications”. This enables the App to send notifications when the the following events occur.
Notifications may include alerts, sounds, and icon badges. These can be configured in Settings. Don’t Allow | Allow
Please enter your phone number. Continue By registering, you accept our Terms of Service and Privacy Policy. For users under 13, please submit a Consent Form.
Registration
- Terms of Service
- Privacy Policy
- Consent Form (for users under 13)
By registering, you accept our Terms of Service and Privacy Policy. For users under 13, please submit a Consent Form.
Registration Step 2
A verification screen requires the user to enter a 6-digit code which is sent to the number they entered in the Step 1 screen.
Please enter the 6-digit code sent to your phone. Resend Code | Verify by Phone Call
Continue
Please enter your name and email address. First Name, Last Name, Email Address,
Continue
Registration Step 3
The user is required to add their contact information so the system can correctly identify them when the App sends alerts to their Emergency Contacts.
The Email address is used in case you are locked out of your account or need assistance with troubleshooting.
Finally, please create a 4-digit passcode. You will need this passcode to disarm emergency alerts, log out, and delete your account. Continue
Registration Step 4
The final registration step requires the user to enter a private 4-digit passcode. This code is used when the user attempts to turn off an emergency alert mode or remove/delete the Application from their phone.
The user is prompted to re-enter the passcode to ensure the correct 4-digit passcode has been entered by the user.
Error With Account
If the user entered a phone number that is not registered, the user will be notified with a popup message.
If you have not registered or had a previous account under this phone number please contact support.
This phone number is not registered. Please select “Register” instead.
OK
Please enter your phone number.
Continue
Log In
You ae required to enter the phone number of the smartphone that has been used to be setup with the App.
Log In Step 2
Please enter the 6-digit code sent to your phone. Resend Code | Verify by Phone Call
Continue
Log In Step 3
The final registration step requires the user to enter a private 4-digit passcode. This code is used when the user attempts to turn off an emergency alert mode or remove/delete the Application from their phone.
The user is prompted to re-enter the passcode to ensure the correct 4-digit passcode has been entered by the user.
You must choose “Allow While Using App” for this app to function properly.
Allow Once / Allow While Using App / Don’t Allow
Location Services
The screen on the left allows the user to acknowledge the importance of enabling Location Services and displays the recommended option that will allow the App to properly function.
The screen on the right prompts the user to select which location sharing setting.
IMPORTANT !
The App and Beacon will not function properly unless you select “While Using App” or similar functionality.
Add a Contact
Once the registration is complete, the user may choose to add their first emergency contact. The user may skip this step by pressing “Maybe Later” and directly proceed to the Beacon setup page.
Now let's add your first emergency contact.
Add Contact | Maybe Later
Contact Setup
First Name Last Name +1 United States Phone Number Email Address (Optional) Save
Contact Setup Continued
First Name/Last Name
The Contact’s name helps users distinguish which contacts receive certain alert notifications. Those Contacts can also be identified when they send alerts to the user.
Phone Number
The Contact’s phone number is needed so the user can send alert text messages, push notifications, and/or call the contact when in an emergency.
Email Address (Optional)
The Contact’s email address is needed if the user decides to send email alert notifications to the Contact.
Contact Settings
Contact Status
“Offline” – This Contact does not have their Silent Beacon App open. “Online” – This Contact has their Silent Beacon App open.
“In Emergency” – This Contact is currently in Emergency Alert Mode.
You may edit the Name and Email Address as well as the avatar, but the phone number cannot be changed at any time; this is used as the Contact’s unique identifier.
Emergency Calling
Enables this Contact to receive a phone call when you activate the Emergency Alert Mode.
IMPORTANT!
Emergency Calling is limited to one Contact only!
Emergency Calling Enables this Contact to receive a phone call when you activate the Emergency Alert Mode.
*Emergency Calling is limited to one Contact only!
Contact Settings Alert Modes
Emergency Alerts: Enables this Contact to receive Emergency Alerts when your alert the Emergency Alert Mode.
Check-in: Enables this Contact to receive non-emergency notifications with your GPS location.
Track Footsteps: Enables this Contact to receive notifications to track your live GPS location.
Beacon to Beacon: Enables this Contact to receive alerts from the user’s Beacon if they are in Emergency Alert Mode. *This requires the Contact to have a Silent Beacon device.
Low Battery: Enables this Contact to receive an alert if the user’s battery is below 10%.
Contact Settings Notifications
Text Message: Enables this Contact to receive a text when you activate an alert mode.
Email: Enables this Contact to receive an email when you activate an alert mode.
Push Notification: Enables this Contact to receive a push notification when you activate an alert mode. *This contact must also have the Silent Beacon App installed.
View Alert History: Shows past alerts and GPS locations of this Contact from the App.
Delete Contact: Will remove this Contact and their information from the user’s account.
IMPORTANT!
Emergency Calling is limited to one Contact only!
Contact Settings Alert Modes
Emergency Alerts: Enables this Contact to receive Emergency Alerts when your alert the Emergency Alert Mode.
Check-in: Enables this Contact to receive non-emergency notifications with your GPS location.
Track Footsteps: Enables this Contact to receive notifications to track your live GPS location.
Beacon to Beacon: Enables this Contact to receive alerts from the user’s Beacon if they are in Emergency Alert Mode. *This requires the Contact to have a Silent Beacon device.
Low Battery: Enables this Contact to receive an alert if the user’s battery is below 10%.
Connect your Beacon
This connection can be skipped and found on the Beacon screen; however, we recommend connecting your Beacon at this point in the set-up process.
The Silent Beacon App would like to use Bluetooth to connect to the Silent Beacon Device. Don’t Allow | OK
Bluetooth®
A prompt will appear asking the user if they would like to use Bluetooth.
Pressing “OK” will allow the user to connect the Device to the App through Bluetooth LE connection.
IMPORTANT!
If “Don’t Allow” is pressed, the Beacon will not connect, and the App will not function properly.
In the Main Menu an (!) icon will appear at at the top right of the menu, prompting the user to turn on Bluetooth.
Beacon Setup Guide
The step-by-step setup guide will allow the user to quickly connect their Beacon to the Application.
• Select Beacon model
• Charge Beacon
• Turn on Beacon
• Connect Beacon
IMPORTANT!
Bluetooth must be turned on the user’s smartphone that is connecting to the App!
Choose the Beacon model you wish to connect. Next
Make sure your Beacon is fully charged or remains plugged-in during pairing.
Previous / Next
Beacon Setup Step 1
Ensure the Beacon is fully charged before connecting it to the App.
The accompanying USB-C cord packaged with the Beacon can be plugged into any USB-C port that can be found in a computer, wall outlet, or car.
Beacon Setup Step 2
To turn on the Silent Beacon, press the smaller button (smooth surface, not raised) for about 2 seconds. The user will hear it power up and the LED light will activate cycling red-green-blue.
To see if the Beacon is turned on, press the same button and the LED should blink red or blue (red for not connected to the app, blue for connected).
Note:
To turn off the Beacon, hold both buttons for 5 seconds and it will start glowing Purple.
IMPORTANT!
Do not hold both buttons longer than 10 seconds as it activate Reset mode.
To turn your Beacon on, hold the smaller, smooth button on the right side for 2 seconds. Not sure your Beacon is turned on? Tap the same button. If the Beacon blinks blue or red, it is on.
Previous / Next
Place your Beacon next to this App and tap the “Connect” button below to begin the pairing process. Your Beacon might require a firmware update to access the latest updates.
Beacon Setup Step 3
To pair the Beacon with the App, place the Silent Beacon next to the phone and tap “Connect”.
Please allow up to 30 seconds for the connection to work.
Beacon Pairing
The App will now find the closest Silent Beacon and attempt to pair to it.
To see if the Beacon is turned on, press the same button and the LED should blink red or blue (red for not connected to the app, blue for connected).
IMPORTANT!
After initial Bluetooth connection, Bluetooth Calling will need to be connected.
Beacon Pairing 1/2
Once the Beacon is paired to Bluetooth, “Beacon Calling” attempts to connect.
Beacon Calling enables the Beacon to call when in Emergency Mode. Once emergency mode is activated on the Beacon, the paired phone will automatically dial the preset number.
Note:
The Beacon has two-way communication via the water-resistant speaker and microphone. Once Beacon Calling is connected, the user can place calls directly through the Beacon with only one press of a button.
Beacon Pairing 2/2
Once the Beacon is paired to Bluetooth, a popup screen appears stating “Silent Beacon 2 would like to pair with your phone.”
Click “Pair” to fully connect the Silent Beacon to the Application.
“Silent Beacon 2” would like to pair with your iPhone.
Cancel / Pair
Bluetooth: Paired
Beacon Calling: Paired
Battery Life, How-to Information, Beacon Device Manual, View Manual, Application User Guide, View Guide
Beacon Paired
Now that the Beacon is paired, “Bluetooth” and “Beacon Calling” show as “Paired” in blue and the Beacon’s current Battery level appears.
On this page, users can access helpful resources such as:
Beacon Device Manual
Reviews all features, capabilities, and set up process, as well as Alert Modes and notification options of the Silent Beacon Device.
Application User Guide
That is this guide being read now.
Beacon Paired Continued
How-to Videos
YouTube videos on step-by-step setup and navigation.
Can’t Find Your Beacon?
The user can Ping their Beacon to sound its chime. The user must be within Bluetooth range for this to work
Device Information
The user can view their current Firmware version and access Firmware updates.
Device Identifier
The support team can refer to this number if the user has a technical issues.
Remove Beacon
The Beacon will unpair from the user’s phone and delete the user’s settings from the Beacon, allowing it to become accessible to other users.
Factory Reset
The Beacon will unpair from the user’s phone and delete the user’s settings from the Beacon, allowing it to become accessible to other users.
Limited Functionally
Bluetooth: Paired Beacon Calling: Not Paired (i) Battery Life Need Help Pairing? Refer to our online manuals and videos for additional guidance.
Beacon Pairing Issue
When the “Bluetooth” is Paired, but the “Beacon Calling” is not paired, press “Learn More” under “Need Help Pairing?” to troubleshoot the App/Beacon.
Once the user presses “Learn More” it will open the “How-To Information” section.
Beacon Reconnecting
If the App has lost connection to the Beacon, it will continue to attempt to reconnect.
Once it finds the user’s Beacon it will reconnect both Bluetooth and Bluetooth Calling.
This will delete your Beacon settings, allowing it to become accessible to other users. Do you wish to continue?
Remove Beacon from App
“Remove Beacon” will delete the Beacon settings from the App. This is done when a user no longer wants to use the App on their phone or tries reconnecting the Beacon.
Once the user presses “Learn More” it will open the “How-To Information” section.
Factory Reset the Beacon
Factory Reset allows users to reset the Beacon to its factory settings. All stored data and connection to the App will be erased. You may wish to Factory Reset the Beacon if there are issues with connection between the App and Beacon or if you are removing the Beacon from the Smartphone.
To complete this process the user must go to their Bluetooth settings and deletethe connection to Silent Beacon 2.0.
Do you wish to be taken to your Phone’s Bluetooth settings page to remove the Silent Beacon information