SILENT BEACON MANUAL
Version 2.0.0
Model: SB2.0

Connecting the Beacon to App

Our Silent Beacon App will give you step-by-step instructions to help pair your Silent Beacon and set up the functionality. Make sure Bluetooth is turned on within your phone and you have allowed the App to use Location Services when the App is open.

1. Turn on the Silent Beacon by pressing the small smooth button for 3 seconds..
2. Open the Silent Beacon Application and navigate to the Beacon section.
3. Follow the onscreen instructions to connect.

Note: This process can take up to 30 seconds.  If it does not connect, check to make sure the Beacon is turned on and not paired to another device. If it is, hold both buttons for 20 seconds to reset and go back to step 1.

4. Once connected it will ask to Pair “Silent Beacon 2.0” to your phone, at which time you must select Pair.
5. Once Paired fully it will check to make sure you have the most up-to-date firmware which may take an additional 3 minutes.

App Setup Guide 

App User Guide

Adding a Phone Call Contact

Within the Silent Beacon Application, you may add emergency contacts that you wish to alert, including 911 or emergency personnel by going to the “Contacts” page. On the top right of this page, you will see an “Add Contact” icon. Pressing this allows you to manually enter (as in adding 911 or specific people not stored in your contacts) or automatically import from your smartphone’s address book.

After you have added a contact, you will be able to choose how you want your contact to be reached. There will be a toggle that allows you to turn on and off specific alert modes. These modes can be adjusted per contact. Toggle Call on/off to place a call when the Silent Beacon is activated.  Only one contact can be called in Alert Mode.

Placing a Phone Call

Make sure you have the selected the Call toggle for a primary contact within the Emergency Contacts settings of the App. Once you have gone into Emergency Alert Mode you will be able to send and receive phone calls through the Silent Beacon.

Note: When you are in Silent Alert Mode, no lights or audio will be heard through the speaker; however, all alerts will still be sent to your Emergency Contacts, and once your Primary Contact picks up, they will be able to hear you. To hang up, simply go to your smartphone and manually “End Call.” This setting will not work for tablets or other products that do not connect to a phone line.

Check Pairing Status

You may check the status of your Silent Beacon’s pairing at any time by viewing the large Beacon image inside of the App. It will be gray if your device is not paired, Black if paired.

You may also tap either button on the Silent Beacon to see the pairing status, Blue LED means the Beacon is connected to the App, Red means it is not.

Powering On/Off

Pressing both Buttons for 5 seconds will initially turn on the Silent Beacon. You will see the LED light up and change color, hear an audio sequence, as well as feeling the Beacon vibrate, letting you know this was successful. When you are not in an emergency, you can turn off your Beacon by holding both buttons for 5 seconds.

Find Your Beacon

Within the Beacon section of the App, there is a feature called “Find your Beacon” that will illuminate when the Silent Beacon is connected. If you lose your Silent Beacon you may select the “Find” icon when within Bluetooth range to help you find it. The Silent Beacon will also blink blue and vibrate to help you locate it.  The range finder icon lets you know if you are getting closer or further from the Beacon.

Battery Status

You can check the status of your battery of your Silent Beacon within the Beacon section of the App.  If your battery gets to 5%, it will vibrate, and orange LEDs will flash to let you know it needs to be recharged. When connected to a power source, the LEDs will glow green to let you know it is charging. Once the battery is fully charged the light will stay lit until removed from the USB Cable.

Factory Resetting Your Beacon

To reset the Silent Beacon, hold both buttons down for 30 seconds. The LEDs will cycle colors, the restart chime will begin and the Beacon will vibrate to let you know the reset has been completed.

Warning: The Silent Beacon and App will lose its connection if this the device is reset. All information on the Beacon will be erased making you have to go through the pairing process again inside the Silent Beacon App.

Firmware Updates

Firmware is software that runs inside many types of electronic devices, including your Silent Beacon. The Silent Beacon allows over-the-air firmware updates. Firmware updates may be released to improve important security encryption, performance and better functionality. Visit www.silentbeacon.com/firmware directly to learn more about available updates or consult the Firmware Update portion of the App for more information.

Wearing Your Beacon

The Silent Beacon is intended for use either on the wristband, multipurpose clip, keychain or as a pendant.  We have included a universal 18m wristband, multipurpose clip, and the Silent Beacon was created to seamlessly integrate with a keyring.

IMPORTANT! Regardless of how you choose to wear the device, make sure the speaker/microphone side of the Silent Beacon is positioned as close to your mouth as possible. This will maximize the microphone clarity, allowing your voice to come through loud and clear.

Device Bluetooth Connectivity

The longest range (under perfect conditions) when sending an Alert from the Silent Beacon to your smartphone is approximately 800 feet.

Note: In reality, you will probably find the range to be somewhat shorter due to physical obstructions and electromagnetic interference.

The sound from the Silent Beacon will slowly deteriorate as you move it further away from your compatible smartphone, tablet or Bluetooth device. To restore sound quality, move back into range. All sound and functionality will stop if you move completely out of range. After moving out of range, your Silent Beacon will try to reconnect to the lost smartphone periodically. The App will alert you, indicating that it can no longer find the Silent Beacon. It is strongly advised that you test your Device’s range, connectivity, and audio levels before you need the Silent Beacon in an emergency.  When you are within range, you can use the “Find your Beacon” feature within the main menu to help locate your Silent Beacon if lost.

For more guidance on connecting the beacon to app please visit https://silentbeacon.com/app-setup-guide/. 

IMPORTANT! For best performance of your Silent Beacon, wear or keep the Silent Beacon close (and in sight) to your compatible smartphone, tablet or Bluetooth device. The smaller the number of objects between the Silent Beacon and the App, the better the quality should be.

Troubleshooting

For troubleshooting the Beacon or Application, please follow the instructions within the appropriate sections of this manual or contact Silent Beacon online at www.silentbeacon.com/contact, or call 888-652-1172.

 Additional Warnings & Safety Information

Permanent hearing loss may result from long-term exposure to sound at high volumes. Use as low a volume as possible. Speakers are capable of delivering loud and high-pitched sounds at high volumes. Under certain circumstances, exposure to such sounds can result in permanent hearing loss damage. The volume level may vary, based on conditions such as the smartphone, tablet or you are using and volume settings. Avoid prolonged use of the speaker at excessive sound levels.

Reduce the risk of hearing damage by following these safety guidelines during use of the Silent Beacon Device:Turn the volume control to its lowest level when connecting the speaker, and then slowly adjust the volume control to a comfortable level. Keep the volume at the lowest level possible. If increased volume is necessary, adjust the volume control slowly. If you experience discomfort or ringing in your ears, immediately discontinue using the speaker.

With continued use at a high volume, your ears may become accustomed to the sound level, which may result in permanent damage to your hearing without any noticeable discomfort. Use of a speaker will impair your ability to hear other sounds. Use caution while using your speaker when you are engaging in any activity that requires your full attention.

IMPORTANT: Always drive safely, avoid distractions, and follow local laws!

Use of the speaker while operating a motor vehicle may be regulated by local laws. Check with your local authorities. Use caution while using your speaker when you are engaging in any activity that requires your full attention.

This package contains small parts that may be hazardous to children and should be kept out of reach of children at all times. The Silent Beacon is not a toy – never allow children to play with the Device. The part bags themselves or the many small parts they contain may cause choking if ingested.

IMPORTANT! If you have a pacemaker or other electrical medical devices, consult your physician before using the Silent Beacon.

Never try to dismantle the Silent Beacon yourself or push objects of any kind into the Device, as this may cause short circuits, which could result in a fire or electric shock. None of the components can be replaced or repaired by yourself. Avoid exposing the Device to rain, moisture, or other liquids to protect against damage to the Silent Beacon or injury to you. If the Silent Beacon overheats, has been dropped or damaged, has a damaged cord or plug, or has been dropped in a liquid, discontinue use immediately. Do not use in areas where there are explosive hazards. Observe all signs and instructions that require an electrical devices or RF radio devices to be switched off in designated areas such as hospitals or aircrafts.

The Silent Beacon is powered by a rechargeable battery.  Unplug the charger from the electrical plug and the Silent Beacon when not in use. Do not leave a fully charged battery connected to a charger, since overcharging may shorten battery life. If left unused, a fully charged battery will lose its charge over time. Leaving the Silent Beacon in hot or cold places, such as in a closed car in the summer or in winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 0°C and 45°C (32°F and 113°F). A Silent Beacon with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

IMPORTANT! The battery used in the Silent Beacon may present a risk of fire or chemical burn if mistreated. The battery in your Device cannot be removed or replaced by  yourself. Any attempt to do so is risky and may result in damage of the Silent Beacon. Only recharge your battery with the USB-C cord included with the Silent Beacon package.

Beacon Disposal

Please dispose of the Silent Beacon according to local regulations and recycle when possible. Do not dispose with household waste. Do not dispose of the Beacon in a fire, as the battery may explode. Batteries may also explode if damaged.

Terms of Sale

IMPORTANT:  YOU MUST READ AND AGREE TO OUR SILENT BEACON TERMS OF SALE (the “Terms”) BEFORE OPENING OR USING THE SILENT BEACON (the “BEACON”) IN ANY WAY.  IF YOU DO NOT AGREE TO ALL OF THESE TERMS YOU HAVE NO RIGHT TO USE THE BEACON, AND YOU MUST WITHIN THIRTY (30) DAYS OF YOUR RECEIPT OF THIS BEACON, RETURN TO THE POINT OF PURCHASE. SUCH RETURNS WILL ONLY BE ACCEPTED BY THE POINT OF PURCHASE IF THE PRODIUCT IS IN ITS ORIGINAL CONDITION.

This Beacon is designed to be used in connection with the Services offered by Silent Beacon, LLC at www.silentbeacon.com/terms-of-service.  You understand and accept that references herein to the “Beacon” shall mean all parts and components of the Beacon (including without limitation the Software (as defined below) the Apps (as defined below) and any other documentation provided by Silent Beacon in connection with the Beacon).

Beacon Return Policy

If you are the original purchaser of the Silent Beacon, you may return it in its original condition within thirty (30) days of the original purchase date and receive a full refund or exchange in accordance with the terms and conditions located on www.silentbeacon.com/returns.

Coverage of Device Warranty

The limited warranty covers only the actual Silent Beacon device (Model SB2.0).  All user manuals and accessories (including Wristband, USB cord, box and clip) are not covered under the warranty.  Furthermore, the limited warranty does not cover any devices that do not bear the Silent Beacon brand name.

Obtaining Warranty Service

If, after following the instructions in the User’s Manual and Quick Start Guide, you are certain that the Silent Beacon is defective, please follow these steps; (a) carefully check with the place you purchased the Silent Beacon to see if it is outside their return or limited warranty timeframe; (b) if the Silent Beacon is outside the return or warranty timeframe (or you purchased the Silent Beacon direct from Silentbeacon.com), please fill out the RMA form located on our website; (c) pack the Silent Beacon carefully (preferably in its original packaging); (d) include in the packaging all parts, accessories, manuals, and other materials originally packaged with the Silent Beacon; (e) include in the packaging a copy of the original sales receipt or other evidence of the date of original purchase, including purchase order if from silentbeacon.com; (f) include in the packaging a note that: (i) describes the defect that has caused you to return the Silent Beacon, and (ii) includes a daytime phone number where you can be reached; (g) ship the Silent Beacon to the address below. If you send the packaged Silent Beacon through a postal carrier, either insure the shipment, or accept the risk if the Silent Beacon is lost or damaged in shipment.