Emergency response for the workplace

The workplace emergency response system, from first press to all clear

An emergency isn't over when help is called. Silent Beacon connects the employee, your safety team and 911, keeps everyone working from the same location, and closes every alert with a recorded outcome.

How it works

How a workplace emergency response system works

Six steps, one connected system. Select a step to see what happens.

Employee

One press, hands-free

  • Press the raised button on the Silent Beacon 2.0, worn on a wristband, clip or lanyard.
  • The paired phone can stay in a pocket or bag. No unlocking, no dialing.
  • The beacon flashes and sounds by default, or stays quiet in silent mode.
“Having the Silent Beacon provides an added layer of security and expedited communication in the event of an incident, and increases ease of communication no matter where they are.”
Traci Pekovitch, Safety Specialist, Mental Health Cooperative
Read MHC’s story →
Closing the loop

Every alert ends one of three ways

When it’s over, the employee chooses what happened. Their answer and note go to your safety team and close out the alert.

False Alarm

Pressed by accident, nothing happened.

Accidental presses are labeled, so they don’t inflate your incident numbers.

Just Testing

A drill or a device check.

Practice alerts are recorded as tests, which shows your program is maintained.

Emergency Resolved

It was real, and it’s been handled.

Real incidents are marked as handled, with the employee’s own account of what happened.

A note in the employee’s own words

The app asks, “Tell us what happened, anything your safety team should know.” A note gives reviewers context that a time stamp can’t.

See how alert history supports compliance →

Everyone in sync

Who does what during an alert

The employee, your safety team and responders each see what they need, at the same moment.

Seconds 0–10
Seconds 10–60
Minutes 1–10
On scene
After
Employee
Presses the beacon
Talks to 911 hands-free
Location keeps updating
Help arrives
Picks the outcome, adds a note
Safety team
Alert lands in app and Dashboard
Sees who pressed and where
Responds and stays in touch
Widens the alert if needed
Reviews alert history
911 & responders
Call connects
Hears the situation live
Routes to the GPS location
Resolves the emergency
·
The toolkit

Tools your team uses to resolve emergencies

Direct 911 with two-way audio

The employee talks to dispatch through the system without reaching for a phone.

Live location and Footsteps

GPS is shared during an alert, and Footsteps lets employees share their route when they choose.

Alert groups

Route alerts by site, shift and role, so the closest responders hear first.

Mass Alert Portal Add-on

Add mass alerts to send lockdown, evacuation, weather and all-clear messages by SMS, email and voice.

Check-In

Employees send a non-emergency “I'm OK” with their GPS location, so quiet moments are covered too.

Alert history

Every alert, outcome and message is kept, ready for reviews and reports.

FAQ

Emergency response system questions

How do panic button systems work?

An employee presses a button, and the system sends an alert with their location to the people who need to respond. With Silent Beacon, one press on the wearable connects to 911 with two-way audio, shares live GPS location, notifies your alert groups, and records how the alert ended.

Is there a wearable panic button that calls 911?

Yes. The Silent Beacon 2.0 is worn on a wristband, clip or lanyard. One press connects the employee to 911 through their paired phone, with two-way audio and their GPS location.

How far away does a panic button work?

A fixed panic button only works where it's installed. Silent Beacon is wearable and pairs with the employee's phone over Bluetooth, so it works wherever the employee goes with their phone and a cell signal.

How long does an alert stay active?

Until it's resolved. The location keeps updating, and the alert stays open until the employee ends the emergency in the app and picks an outcome: False Alarm, Just Testing or Emergency Resolved.

How is a workplace emergency response system different from a personal one for seniors?

Personal emergency response systems for seniors alert a monitoring center or family. A workplace system like Silent Beacon also alerts your safety team by site, shift and role, shows alerts on a live map, can send mass alerts, and records every outcome for reviews.

Does it help with workplace safety compliance?

Yes. Every alert, outcome and note is kept in alert history, and drills are marked as tests, which supports the records many workplace violence prevention laws ask for.

See the emergency response workflow live

We’ll walk your safety team through an alert from press to all clear, then send pricing for your team.