Customer Support Center
This page offers user guides, helpful videos, troubleshooting tips, and contact info for any additional help you may require.
Customer Support
We want to assist you with any questions that may arise while using our safety products. Please fill out the form on the right, and we will get back to you, usually within an hour during business hours.
Application User Guides
Comprehensive guides on how to set up your account, utilize the silent beacon panic button, and navigate the menus and alert modes of both the consumer and business safety applications.
Panic Button Manual
Comprehensive guide on how to set up your Silent Beacon panic button and navigate the features and various alert modes/
How to use the Alert Modes
This informative video goes over the various alert modes that the Silent Beacon is capable of executing, detailing how each mode functions and its specific uses for ensuring safety and communication.
General Questions
Vault Corporate Card Programme
Vault Security & Credit Card Limit
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