Customer Support for our Silent Beacon Panic Buttons and Applications
This page offers a collection of user guides, informative videos, and troubleshooting tips for Silent Beacon panic buttons, along with important information about our Safety Applications and alert features that improve user safety and experience.
Silent Beacon Application User Guides
Comprehensive guides on how to set up your account, utilize the silent beacon panic button, and navigate the menus and alert modes of both the consumer and business safety applications.
Silent Beacon Panic Button Manual
Comprehensive guide on how to set up your Silent Beacon panic button and navigate the features and various alert modes/
How to Use the Silent Beacon Alert Modes
This informative video goes over the various alert modes that the Silent Beacon is capable of executing, detailing how each mode functions and its specific uses for ensuring safety and communication.
Having an issue with the Beacon?
With tech there can always be issues with connection, engagement and compliance. We go over the most known areas of concerns from our clients and users and we want share possible antidotes here.
Version Control
Review the update notes for our Applications and Panic Button firmware, which include feature enhancements, bug fixes, and security updates in each version.
Online Chat Support for Silent Beacon Devices
If you are unable to find answers on this page please try our AI Chat Support.
Helpful Videos
Playlist
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Contact Customer Support
If you are still having trouble with your Silent Beacon device, please fill out our ticket form and someone will get back to you within 24 hours or the next available business day.
Support Hours
Monday-Friday
9:00 am to 6:00 pm EST
Returns / Exchanges
9200 Corporate Blvd., Suite 250
Rockville, MD 20850
Support Numbers
Returns: 888-973-2482
Customer Service: 888-706-4054